Overview
The evolving workforce structure and technological change demands stronger and more continuous connections between training and their respective outcomes. Redefining the training landscape by transforming the traditional training market into a ‘Contestable Training Market’ is required to support on-going learning innovation and quality.
There are three (3) main focus areas to achieve the desired Contestable Training Market :
- Performance Based Contracting;
- Transparent Criteria for Training Provider Accreditation; and
- Information on Training Provider Performance and Quality.
PARTICIPATING TRAINERS
AND TRAINING PROVIDERS
Evaluation Framework
*Note: time frame of the Outcome Assessment is based on the expected outcome of the initiative.
Output and Outcome Assessment
Output Assessment
It assesses the immediate reaction of trainees and is able to capture the training experience from trainees perspective. Issued to trainees on the final day of the course, it measures course quality, trainee’s learning experience towards the training delivery and resources, and customer service of the training provider through HRD Corp’s standardised Output Assessment.
Outcome Assessment
It is an overall result of the training implemented after a specific duration. It assesses the actual understanding and the usage/application after the training. Issued to trainees at least six (6) months after the course ended, it measures whether trainees have successfully achieved the desired objectives of a specific scheme/initiative through identified leading indicators/learning objectives.
Learning Outcomes must meet the SMART approach criteria, which stands for Specific, Measurable, Achievable, Realistic, and Time-bound.
BENEFITS AND VALUE PROPOSITIONS OF HRD-TEE
- Provide an extensive market with wide range of training with course ratings
- Provide consistent comparison across similar courses to make informed decisions when selecting a course; and
- Develop analytics capability to assess Outcome of training investment.
- Allow training providers to benchmark performance;
- Identify areas for improvement for individual courses;
- Enable training delivery improvement through consistent feedback;
- Access to immediate feedback and recognition from participants; and
- Develop analytics capability to assess Outcome of training investment.
- Gain insights into the overall performance benchmark of the Training Industry in Malaysia
- Develop analytics capability to assess Outcome of training investment
Progressive Rollout
Phase 1 is a small-scale pilot implementation phase that has commenced in the second quarter of 2019 that focuses on four (4) HRD Corp Strategic Initiatives Pillars namely Pre-Employment, Employment, Post-Employment and Learning Ecosystem and Landscape.
Phase 2 constitutes the introduction phase of the initiative. Nationwide HRD Corp stakeholders’ engagement is scheduled, starting from the third quarter until the end of 2019.
A manual implementation of this initiative begins on 1st November 2019. The data collection is in progress. We look forward to your continued feedback on the courses. This manual process is a temporary until HRD Corp completes the online assessment platform
IMPORTANT UPDATE
ALTERNATIVE IMPLEMENTATION FOR ONLINE LEARNING
For online learning, the use of any online assessment platform is allowed in order to distribute and collect the Output Assessment (OA) forms from trainees
Mandatory items to be included in the online assessment:
- All questions from the existing Output Assessment form
- Name and email address are made compulsory for trainees to fill in for verification purposes
- An element of authentication (e.g. digital signature, declaration)
Resources
3 EASY STEPS TO SUBMIT HRD Corp OUTPUT SUMMARY
