Contact Our Call Centre
Sometimes, a quick call is the easiest way to get things sorted. Our Call Centre provides immediate support on applications, services and general questions.
Our dedicated team is ready to assist you with clear, reliable information.
📞 Hotline Number:
1300-88-4800
🌐 Outside Malaysia/Overseas:
+603-2082 6400
🕒 Operating Hours:
Monday to Friday, 8:30 AM – 5:30 PM (excluding public holidays)
Visit Our
Online Support Centre
Need more resources at your fingertips?
Our Support Centre provides a quick access to guides, FAQs and step-by-step instructions. It is designed to help you troubleshoot issues, learn about our processes and find answers instantly.
📚 Explore knowledge base articles
🔍 Search for common issues
💬 Submit and track support tickets
Chat with Ask Bella
For real-time support, our friendly virtual assistant is available 24/7 to help with your questions. From guiding you through our services to answering frequently asked questions, Bella is here to make your experience smoother and faster.
Bella is still learning, so there may be times she might not have all the answers just yet but don’t worry. During business hours, she can seamlessly connect you to one of our live agents for further assistance.
💬 Live Agent Hours:
Monday to Friday, 8:30 AM – 5:30 PM
(excluding public holidays)
Submit Your Enquiries
Not everything needs a call or a chat. Sometimes, you just need to send us a quick message. Use our General Enquiry Form to submit your questions, service requests or any other non-urgent matters.
Whether you are asking about our programmes, application procedures or general information, our team is ready to assist.
Once submitted, you will receive an acknowledgment email. We aim to respond within 1–3 working days, depending on the nature of your enquiry.
Stay Connected
via Social Media
Let’s stay connected beyond the portal.
Follow us on our official social media channels for the latest updates, news, events and stories from HRD Corp. Engage with us, share your thoughts and be part of our growing community.
Send Your Feedback
We are committed to delivering the best service possible and your feedback helps us grow. Whether you have a suggestion, compliment or a concern about our service, we want to hear from you.
Submit your feedback via our dedicated email. Each message is reviewed carefully and handled with confidentiality and professionalism.
Once submitted, you will receive an acknowledgment email and we aim to respond within 1 working day.
Submit your comments, service concerns or improvement ideas. This helps us enhance our programmes, services and processes.
Share your positive experiences with our Heroes and services. We will make sure the right people are acknowledged
If you encounter unethical practices, misconduct or suspected fraud related to HRD Corp, you can report it safely through our whistleblower channel. All reports will be treated with strict confidentiality in line with our Whistleblower Policy.
Find a Branch Near You
Looking for in-person assistance? Use our Branch Locator to find the nearest HRD Corp office. Whether you need help with applications, consultation or document submission, our branch teams are ready to assist.
You can also visit us and schedule your appointment either physically at our branches nationwide or through a personalised virtual assistant session (HQ only) for added convenience.
Main Office
PEMBANGUNAN SUMBER MANUSIA BERHAD
Wisma HRD Corp, Jalan Beringin
Damansara Heights
50490 Kuala Lumpur
Hotline Number : 1300-88-4800
Outside Malaysia / Overseas : +603 -2082 6400
Fax : (+6) 03 – 2096 4999
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Johor Branch
Level 19, Tower B, Menara IIB,
Persiaran Medini Sentral 1,
Bandar Medini Iskandar,
79250 Iskandar Puteri,
Johor Darul Ta’zim, Malaysia
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Melaka Branch
Lot 4-04, Wisma UTC
Jalan Tan Chay Yan
Off Jalan Hang Tuah
75300 Melaka
(FAX) 06-282 1536
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Penang Branch
Tingkat 2, Wisma PERKESO
Lebuh Tenggiri 2
Bandar Seberang Jaya
13700 Pulau Pinang
(FAX) 04-398 7350
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Perak Branch
Level 19, Perak Techno Trade Centre
Jalan Jelapang
Bandar Meru Raya
30020 Ipoh Perak
(FAX) 05-526 3127
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Pahang Branch
Tingkat 1 Pejabat PERKESO
Negeri Pahang
Wisma PERKESO
Jalan Mat Kilau
25000 Kuantan
Pahang Darul Makmur
(FAX) 09-5130362
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Sabah Branch
A-G-15, Block A,
Sutera Avenue,
88100 Kota Kinabalu Sabah.
Operation Hours (Mon-Fri) : 8:00 am – 5:00 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 11:30 am – 2:00 pm
Sarawak Branch
Wisma PERKESO
Level 4, Lot 436, Section 54, No. 52
Travilion Commercial Centre Padungan
93100 Kuching, Sarawak MALAYSIA
(FAX) 082–254795
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 11:30 am – 2:00 pm
CONTACT US
Have a question, need support, or want to share your feedback? You’ve come to the right place. Whether you prefer to call, chat, write, or visit us in person, we offer multiple ways to get in touch. All designed to make your experience smoother and more convenient.
Explore the options below and choose the channel that best suits your needs.
SPEAK TO US
– CALL CENTRE CONTACT
Sometimes, a quick call is the easiest way to get things sorted. Reach out to our Call Centre for immediate support on your applications, services, or general questions.
Our dedicated team is ready to assist you
with clear, reliable information — whether you’re a first-time user or a returning customer.
with clear, reliable information — whether you’re a first-time user or a returning customer.
📞 Hotline Number:
1300-88-4800
🕒 Operating Hours:
Monday to Friday, 8:30 AM – 5:30 PM (excluding public holidays)
Need help outside business hours? Check
out our Live Chat with Bella or browse our FAQs
out our Live Chat with Bella or browse our FAQs
Let’s talk — we’re here to help
CHAT WITH ASK BELLA
– REAL-TIME SUPPORT
Say hello to Bella, our friendly virtual assistant, available 24/7 to help with your questions. From guiding you through our services to answering frequently asked questions, Bella is here to make your experience smoother and faster.
Bella is still learning, so there may be times she might not have all the answers just yet — but don’t worry! During business hours, she can seamlessly connect you to one of our live agents for further assistance.
Visit us — we’re ready to welcome you.
ASK US ANYTHING
– GENERAL INQUIRY FORM
Not everything needs a call or a chat — sometimes, you just need to send us a quick message. Use our [General Inquiry Form] to submit your questions, service requests, or any other non-urgent matters.
Whether you’re asking about our programmes, application procedures, or general information, our team is ready to assist.Once submitted, you’ll receive an acknowledgment email, and we aim to respond within 1–3 working days, depending on the nature of your inquiry.
Whether you’re asking about our programmes, application procedures, or general information, our team is ready to assist.Once submitted, you’ll receive an acknowledgment email, and we aim to respond within 1–3 working days, depending on the nature of your inquiry.
Clear, convenient, and designed to get you the answers you need.
HELP US IMPROVE
– FEEDBACK & COMPLAINTS
We are committed to delivering the best service possible, and your feedback helps us grow. Whether you have a suggestion, compliment, or a concern about our service, we want to hear from you.
Submit your feedback or complaints via our dedicated email address [email protected]. Each message is reviewed carefully and handled with confidentiality and professionalism.
Once submitted, you’ll receive an acknowledgment email, and we aim to respond within 1 working day.
Submit your feedback or complaints via our dedicated email address [email protected]. Each message is reviewed carefully and handled with confidentiality and professionalism.
Once submitted, you’ll receive an acknowledgment email, and we aim to respond within 1 working day.
Let us know how we’re doing—your input makes all the difference.
Find Us Near You
– Branch Locator
Looking for in-person assistance? Use our Branch Locator to find the nearest office to you. Whether you need help with applications, consultation, or document submission, our branch teams are ready to assist.
- Branch Locator
Visit us — we’re ready to welcome you.
Main Office
PEMBANGUNAN SUMBER MANUSIA BERHAD
Wisma HRD Corp, Jalan Beringin
Damansara Heights
50490 Kuala Lumpur
Hotline Number : 1300-88-4800
Outside Malaysia / Overseas : +603 -2082 6400
Fax : (+6) 03 – 2096 4999
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Johor Branch
Level 19, Tower B, Menara IIB,
Persiaran Medini Sentral 1,
Bandar Medini Iskandar,
79250 Iskandar Puteri,
Johor Darul Ta’zim, Malaysia
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Melaka Branch
Lot 4-04, Wisma UTC
Jalan Tan Chay Yan
Off Jalan Hang Tuah
75300 Melaka
(FAX) 06-282 1536
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Penang Branch
Lot 4-04, Wisma UTC
Jalan Tan Chay Yan
Off Jalan Hang Tuah
75300 Melaka
(FAX) 06-282 1536
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Perak Branch
Level 19, Perak Techno Trade Centre
Jalan Jelapang
Bandar Meru Raya
30020 Ipoh Perak
(FAX) 05-526 3127
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
East Coast Branch
Tingkat 1 Pejabat PERKESO
Negeri Pahang
Wisma PERKESO
Jalan Mat Kilau
25000 Kuantan
Pahang Darul Makmur
(FAX) 09-5130362
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 12:15 pm – 2:45 pm
Sabah Branch
A-G-15, Block A,
Sutera Avenue,
88100 Kota Kinabalu Sabah.
Operation Hours (Mon-Fri) : 8:00 am – 5:00 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 11:30 am – 2:00 pm
Sarawak Branch
Wisma PERKESO
Level 4, Lot 436, Section 54, No. 52
Travilion Commercial Centre Padungan
93100 Kuching, Sarawak MALAYSIA
(FAX) 082–254795
Operation Hours (Mon-Fri) : 8:30 am – 5:30 pm
Lunch Hours (Mon-Thu) : 1:00 pm – 2:00 pm
Lunch Hours (Fri) : 11:30 am – 2:00 pm
