DEVELOPMENT OF IndSF DOCUMENT
The IndSF document was jointly developed by Malaysian Productivity Nexus and STC Wholesale & Retail.
This document was launched by Deputy Minister of Internal Trade and Industry (MITI) on 19th July 2019 and subsequently was acknowledged by HRD Corp on the 5th September 2019. It mainly centres on two focus areas:
Non-Specialised Stores
Covering 7 departments with 34 job positions
Specialised Stores
Covering 5 departments with 18 job positions
YB Dr. Ong Kian Ming witnessed the handover of the “Retail Career Pathway Handbook” developed by the Productivity Nexus for Retail and F&B to the Human Resource Development Corporation (HRD Corp) represented by its CEO, Mr. Elanjelian Venugopal, and leading retail associations such as MRCA, Malaysia Retail Association (MRA), Malaysia Franchise Association (MFA) and Bumiputera Retail Organisation (BRO). The handbook, developed by Pemandu Associates with the Nexus will form the basis of human capital training and certification, which is supported by HRD Corp. It is part of the effort of the Nexus, led by the Associations to professionalise the retail industry consistent with the National Productivity Blueprint.
Purpose:
Aims to strengthen the competencies of Retail and Food and Beverages industry through identification of:
Skills
Competencies
Potential career progression
Career benefits
Salary range
Preferred qualifications for career mobility
Malaysia Standards Industrial Classifications (MSIC) categories
FOCUS AREA
Specialized and non-specialized stores with focus on retail :
Customer Care
Retail Operations
Visual Merchandizing
E-Commerce
Marketing & Branding
Merchandizing
Receiving
Food & Beverages :
Service
Beverage
Kitchen
Sales & Marketing
Management
Career Pathways for Priority Jobs (Specialised Stores)
Career Pathways for Priority Jobs (Non-Specialised Stores)
Career Pathways for Priority Jobs (F&B Sector)
The IndSF Document can be downloaded at this link:
